Fezzari 100% Satisfaction Guarantee

We realize that buying something sight unseen is a big step, that's why we offer a Risk-Free 30-day Unconditional Money-back Guarantee. If for any reason you are not completely satisfied with your bike or accessory purchase, simply return it in new condition within the first 30 days and we'll promptly refund the full purchase price.

(If the product is purchased as a gift during the December Holiday Season, it may be returned until January 31st of the following year.)

If you choose to return or exchange your product you must first contact us for a Return Authorization Number. We will provide return instructions at that time.

Fezzari Lifetime Warranty

FEZZARI BICYCLE LIMITED LIFETIME WARRANTY

Fezzari warrants the frame and rigid fork of each new Fezzari brand bicycle and Fezzari brand frameset to be free from defects in material and workmanship for as long as the original purchaser owns the bicycle. Paint finish and all other original components, and all Fezzari brand repair parts, replacement parts, and accessories, are warranted to be free from defects in material or workmanship for a period of one year from the original date of purchase.

LIMITED REMEDY

Unless otherwise provided, the sole remedy under the above warranty, or any implied warranty, is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Fezzari. In no event shall Fezzari be responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory.

EXCLUSIONS

The above warranty, or any implied warranty, does not cover normal wear and tear. All warranties are void if the bicycle is modified from its original condition or the bicycle is used for other than normal activities, including, but not limited to, failing to follow the owner's manual or using the bicycle for commercial activities or in competitive events, such as bicycle racing, bicycle motocross racing, stunt riding, ramp jumping or similar activities, and training for such activities or events. Fezzari makes no other warranties, express or implied. All implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited in duration to that of the express warranties stated above.

WHAT YOU SHOULD DO

Please fill out the form below, or contact us at 888-833-9927.

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