No Risk, Just Ride Guarantee
Love it or Return It
Thousands say they love their Fezzari. Ride it on your own trails. If you don't love it, return it.
Custom 23-Point Setup
Your bike will be specifically built and sized for you and is already tuned when you get it.
Buy from a company built for the digital age. Ensure you get the best value.
What about support down the road? We can help.
Built by riders for riders. Ensure you get the best quality frame and components in a complete system.
Limited Lifetime Warranty
We've got you covered against a mishap. We even have crash protection coverage.
Love it or return it
Ride it for 30 days on your own trails and roads. If you don’t love it, return it. We’ll even cover the return shipping.
The bike was near perfect
Limitations: For bicycles over $750. Must be returned in fully functioning condition (for example, no tacoed wheels or broken parts). Offer only available in continental United States. For returns or exchanges, you must first contact us for a Return Authorization Number. We will provide return instructions at that time.
23-Point Custom Setup
As a manufacturer, we can customize your bike specifically to you. Far beyond choosing proper frame size - or even men's or women's specific frames - we custom fit each bike from frames to components (23 different points in all) specifically to each individual. Plus, each bike is fully tuned before it ships.
Want a fully custom built bike? We do that, too. Let us know what you want.
Click here for how to take your measurements.
We'd have to say that Fezzari's fitting system is pretty dialed in.
Fezzari Direct Selling Model
We sell direct-to-rider. The benefits to you?
- Better fit for your bike
- Better value (we pass on the distribution channel savings to you)
- Better products - we get quicker and more accurate feedback on our products
Fezzari's out-of-the-box thinking allows riders to afford bikes they otherwise would have to mortgage their house for.
From the types of materials to the assembly processes and components, we meticulously build riding systems that give the best riding experiences. Learn more about Fezzari Technology here.
The riding experience is second to none. We get many reviews just like this: "In the short time I tested the bike, I had zero concerns." - Singletracks
Plus, the quality extends to the whole experience, including the unparalleled personalized customer service. Own your Fezzari with confidence.
A thoughtful and mature way to go about bike design.
If you have any questions or concerns about your bike, you can chat, email, or call us to speak to a live person. You're part of the family. We're here to help. We can also help with our network of service partners.
We have had nothing but good interactions with Fezzari Customer Service. They are some of the best in the business.
Limited Lifetime Warranty
We stand behind our bikes with one of the best warranties in the business. Most frames are covered with a lifetime warranty, and carbon mountain frames are covered by at least a 3 year warranty. Components are covered for at least a year. Plus, we offer a crash replacement program.
For more details, click here.
Fezzari has one of the best warranties in the business.